PRIVACY AND SECURITY POLICIES
Terms and conditions online-shop SHESTAKOV-MIRONOVA.COM :
§1 Conditions of use
All business relations between the online-shop SHESTAKOV-MIRONOVA (owner Michail Shestakov) and the customers are governed by the following general terms and conditions. SHESTAKOV-MIRONOVA reserves the right to change these terms and conditions. Any person that shops from SHESTAKOV-MIRONOVA or visits our website accepts these conditions. Other terms and conditions are not accepted.
A registration as a customer is obligatory. You can shop from SHESTAKOV-MIRONOVA only to be a registrated user. When registering the customer shall give true information.
§3 Order and communication
SHESTAKOV-MIRONOVA will communicate with you electronically. The order from SHESTAKOV-MIRONOVA is made online. The customer will be notified by automatically sent email about the receipt of the order. If the execution of the order is not possible the customer will be informed in a second email separately. Already provided payment will be refunded.
The order will be processed promptly after receiving by SHESTAKOV-MIRONOVA. The ordered items will be handed over to the delivery company within five working days after receipt of payment by SHESTAKOV-MIRONOVA excluded items which description contains different delivery times. When customer wishes a specially delivery date it has to be notified in the ordering email. SHESTAKOV-MIRONOVA willtry to manage it. If this is not possible the customer will be informed in time and may rescind the order. SHESTAKOV-MIRONOVA cannot be held responsible for any delays caused by delivery companies or during customs clearance process. SHESTAKOV-MIRONOVA will not be held responsible for lost shipments that are fault of anyone but SHESTAKOV – MIRONOVA.
§5 Shipping costs
The customer has to pay the shipping costs. Shipping costs depend on the country. Any duties and taxes incurred in the country of destination are responsibility of the customer.
It is possible to pay via prepayment, via PayPal or via cash on delivery. The payment should be made within 7 days. SHESTAKOV-MIRONOVA reserves the right to make changes on the content, prices, description etc. without extra guidance to customers.
§7 Retention of title
The delivered items are property of SHESTAKOV-MIRONOVA until the customer has payed them completely.
§8 Returnes and exchanges
SHESTAKOV-MIRONOVA is confident you will be happy with our Artwork. If you are not satisfied with your purchase we offer you a refund or exchange. To make a return the customer has to write or email us or to send the items back to us within 7 days after receipt to:
Items manufactured according to customers special wish or personal needs cannot be returned. The customer can return items for a full merchandise credit applicable to any future order excluding shipping costs. It is also possible to return items for a refund. Shipping fees are not refundable. Items which have been subjected to abnormally harsh use cannot be returned. Items in used condition will not be accepted.The customer has to pay shipping costs for returning items. SHESTAKOV-MIRONOVA recommends all returns are sent by a recorded service. To exchange items the customer has to contact us and then post out the item to exchange to will post out the new item upon receipt. The customer will incure any shipping costs. If there is an outstanding ballance we will can you to take payment or refund the difference should this be the case. Because of naturally materials (naturally stones, pearls, pearlmother etc.) slight differences between internet presentation and the delivered product are possible.
The customer has to examine the item for obvious defects. If there are any defects the customer has to notify SHESTAKOV-MIRONOVA immediately. In case of a defect SHESTAKOV-MIRONOVA has to exchange the item or to repair it. If it fails the customer can return the item for refund or demand a price reduction. SHESTAKOV-MIRONOVA is not liable for any damages caused by the customer. SHESTAKOV-MIRONOVA agrees to repair the jewelry or accessories at no cost if it is defective within the first month of the purchase, provided it has not been subjected to abnormally harsh use. After the first month SHESTAKOV-MIRONOVA can repair your jewelry and accessories at costs. In this case please contact us.
§10 Security of personal data
SHESTAKOV-MIRONOVA will teat customers personal data confidentialy. SHESTAKOV-MIRONOVA will never rent, sell or otherwise distribute any personal information to a third party. SHESTAKOV-MIRONOVA may use customers email address and other data for general communication with the customer and to process the order. SHESTAKOV-MIRONOVA may use customers data to inform about upcoming promotions and new products and for other advertisement only with customers consent. As a registered user you agree that the employees of SHESTAKOV-MIRONOVA have access to your account information on an as-needed-basis and may use this information for shop purposes like billing, shipping etc.
SHESTAKOV-MIRONOVA is only liable for intentional or grossly negligent damage caused by the employees. SHESTAKOV-MIRONOVA is only liable for other damages caused by negligence if these damages are typical and prodictable due to the contractual use of the product. SHESTAKOV-MIRONOVA is not liable for other damages caused by negligance. SHESTAKOV-MIRONOVA is not liable for compensation for damages which did not occur to the item itself or for lost profits or other economic damages. SHESTAKOV-MIRONOVA tries to be as accurate as possible when naming, describing or pricing a product, but SHESTAKOV-MIRONOVA does not guarantee that product descriptions and prices are accurate, complete, up-to-date or error-free. SHESTAKOV-MIRONOVA will not be held responsible for orthographical and typographical errors. SHESTAKOV-MIRONOVA is not resposible for any activity that occurs under customers account or password, this is customers responsibility.
§12 Customers review
Writing a review about our product customer grantes SHESTAKOV-MIRONOVA exclusive license to further use of this review.
The content of this website including designs, text, logos, images, graphics, data, names etc. is the property of SHESTAKOV-MIRONOVA and his owner Michail Shestakov and is protected by Austrian and international copyright laws. Designs of our jewelry,accessories,graphics and painting may not be imitated. Photos may not be reproduced or printed for commercial purposes. The compilation of all content is the exclusive property of SHESTAKOV-MIRONOVA and his owner Michail Shestakov.
§ 14 Severability Clause
One or more provisions of these General terms and conditions should be totally or partly ineffective or should the contract be incomplete, the validity of the Remaining terms and conditions will not be affected.